Never thought I'd become an online shopper, but slowly over time ..... No driving to the store to find out they're out of stock, forced to return home empty handed and frustrated. No Christmas mad rush, traffic, gas, crowded isles, just punch some keys, and here comes the delivery truck. Time is one thing I'm lacking, online is fast and easy. Sears is next on the hit list. Those big stores are expensive to own and operate. Plus the man power needed to run one. As said above it is nice to try on clothing, and handle items before purchasing. The ones who are really making out are the shipping companies.
Good retailers provide both an online and instore shopping experience that customers enjoy. The successful retailer is adaptable and attentive to their customer base. I gave up visiting Gander Mountain years ago. The in store experience was a dismal one. Their stores looked like crap, associates were practically non existent, and shelves were mostly bare.....except for overpriced clothing.
I can't agree that brick and mortar is dead.
the gander in cicero had a lot of people that didn't know crap ...they treated custmers bad and the prices sucked ...I always drove a few miles went to all seasons or bass proto the manager of the gander in cicero I'm the guy you wouldn't help by getting me a pound of black powder you told me to get a number and get in line ... now you can get in a unemployment line.......