Just got off the phone with Mercury. Seems the numbers don't match the motor. They want pictures and they are going to get to the bottom of this. I have a name and he said he will handle this personally.
Just got off the phone with Mercury. Seems the numbers don't match the motor. The serial number is for a slatwater motor. They want pictures and they are going to get to the bottom of this. I have a name and he said he will handle this personally.
Here is a few pictures I sent Mercury.
Good luck with this problem. I hate seeing crap like this happen. I had a boat that a weld snapped in. I sent it back to the dealer and it took them 5 months to repair. I ended up buying another boat to keep fishing. When I got it back, I ended up selling it.
Guess what dealer and what brand I will NOT be dealing with...