You just confirmed my point of view. You state that if you put used shingles on my roof when paying for new ones, would I be satisfied? So if that was the case and you put used shingles on, would the manufacturer of the shingles be responsible for what you did? I think not. The dealer holds the responsibility for this mans problems, not the manufacturers. As I said before though. The manufacturers should follow thru and make sure the dealer corrects all problems, or the dealership's franchises should be taken away.
I disagree. A franchise is MUCH different than the illustration of purchasing shingles. The point of the statement I believe is that one should get what is paid for. Shoddy car dealships can lose their franchise if enough complaints are filed. The business on the hot seat is an AUTHORIZED dealer. Many manufacturers sell only through their approved dealerships. That approval can be removed.
Question: I purchased what I believed to be a new car only to learn after the sale that, prior to the sale, the dealer had removed the trunk lid, replaced it with a damaged lid and repaired the damaged lid. Am I entitled to cancel the contract and receive a refund? S.T., EAST SYRACUSE, NEW YORK Answer: General Business Law § 396-p(5) requires that, prior to the sale and delivery of a new car, a retail dealer provide written notification to the consumer of any physical damage repairs with a retail value in excess of five percent of the manufacturer's or distributor's suggested retail price performed after shipment from the manufacturer to the dealer. The dollar amount of the repair includes the cost of the retail charge for parts and labor, at the dealer's stated labor rate. If the dealer provides notice of repairs, the consumer may cancel the purchase order and receive a refund of the deposit. If the dealer does not notify the consumer of prior repairs, the consumer is entitled to a full refund of the purchase price, any trade-in allowance plus fees and charges within four months after the date of purchase. Consumer Tip:If the dealer does not provide notice of repairs and refuses to make a refund, you should obtain at least one estimate from an independent body shop as to the amount of damage as soon as you become aware of the problem. If the estimate exceeds five percent of the suggested retail price, you should present this evidence to the dealer and demand a refund under § 396-p(5). If the dealer still refuses to make a refund, file a complaint with the Consumer Frauds and Protection Bureau, which will attempt to resolve the problem through mediation or, if a pattern of complaints exists against the dealer, by legal action. You may also wish to consult with a private attorney to discuss the availability of other rights and remedies.
I found this on the NY AG's web site a few days ago:I have decided to sent a email to Mr. Spitzer's office asking where this issue would fall under. I also included a link to this thread. I am also typing a formal request to Boat N RV asking for a full history of this boat and a full refund.
..a email from the BoatU.S. Consumer Protection Bureau saying they have seen this thread and would like me to keep them updated. Bussman