I belonged about ten years ago, but cancelled my membership. At that time they sent items a few times a year to members with a bill unless they were sent back at the members expense. After returning unwanted books, videos, belt buckles, etc. I dropped my membership. I don't know if that is the practice today. I know if someone sends you something you didn't order you are not obligated to pay for it and believe that was the law back then as well, but I didn't feel right about keeping the objects without paying for them. In the 3 years I was a member I never received a product to test.