i work in service industry so i am always getting asked to get things covered when the very cut and warranty has expires by time or miles so i am curious...did you send them the video you posted in this forum with the commentary?
when i first watched your video, i cringed a little bit when you said something along the lines of "hopefully i can send this out to minkota and they can figure something out but probably not"
I wish you luck! I had ti have a buddy literally denounce Garmin to get them to fix my first Gen panoptix...crazy how some of these companies treat customers.
Still fighting this battle. Ive sent the entire story to their President/CEO via linkedin message.
It is so clearly their fault (damaging the wires while manufacturing), you had it into them while it was under warranty, the fact that they did not find their own mistake, does not mean they get to run the clock out on the warranty.
Jethro I am still pretty confident you have a ground issue...most common issue that causes the symptoms you mentioned in the other thread.
It took some negotiating, but they will be sending me a replacement for my motor. It wont have the ipilot link feature, but it will have iPilot with spot lock. They are also going to let me keep my current motor.